Anvil Downloads   

   F5 SSL Setup

   F5 SSL Setup Instructions 

   Cisco VPN Client
   
   Nortel SSL

Frequently Asked Questions

What is Anvil?

Anvil is trading software which connects to Anvil Servers at our side. Before Anvil connects to us, traders must have a secure connection to us. To secure the connection, you have to run SSL F5 software. 

What is SSL?

It’s a protocol used to securely send traffic over the internet.

What is F5?

F5 is one of the vendors that provide SSL Servers and software (along with other network products)

What is Nortel?

Nortel is another vendor that provide SSL Servers and software

What is Cisco VPN?

Its’ another way of connecting to us. Instead of SSL it uses IPSec (another protocol). Normally traders do not need Cisco VPN connection to connect to us.

Which one should I use? F5 or Nortel?

We used to have Nortel solution but eventually we are migrating away from Nortel and adopting F5. Going forward we’ll be only supporting F5 clients and Nortel would be removed altogether

Why F5?

F5 software proved to be most compatible with all different client workstations including all editions of windows vista along with all older versions including xp and 2000. Also it had the fastest servers for SSL among the ones we evaluated.

What do I need to start trading?

After you have an account with us, you need to install Anvil and F5 SSL software. You can get these from http://sslsoftware.assent.com

How do I install F5 and Anvil?

Go to http://sslsoftware.assent.com

Click on link “F5 SSL Setup Instruction”

More questions?

Go to http://www.assent.com/support.php

Troubleshooting F5 SSL

1.      Log in as administrator before installing the software

2.      If you are running windows vista, go to Control Panel -> User Accounts and turn off “User account controls” or UAC.  Install the software after your turn user account controls off.

3.      Install latest Microsoft updates for your computer. Specifically for windows XP users running service pack 2 must have Microsoft update KB884020

4.      Restart you computer after installing the client

5.      Did the installation go smoothly? If not, uninstall and reinstall F5 SSL Client software

6.      Disable any personal Firewalls and any non-essential processes running on your machine

7.      Check to see if there is any security software running on your computer that might be blocking F5 to run

8.      Click “Run” -> Type “msconfig” -> Click “ok” -> Goto “Services” tab ->Scroll to make sure you have “Telephony” and “Remote Access Connection Manager” checked. If not, check them and restart computer.

9.      Check your computer for viruses, spyware programs and other malware.

10.  Check windows task manager by right clicking on task bar and selecting task manager to make sure you are not running anything that could change your system time, cookies and Active-X

11.  Check your router/switch/cable/dsl modem to make sure there is no feature that is causing the issue

12.  Reinstall Windows (a last resort Of Course but has worked for many customers when they have done all else)